Privacy Policy

Last updated: August 29, 2026

This notice explains how KidStarCandy and KidStar Food (“KidStar”, “we”, or “us”) handle information when you visit this website, send a buying brief, or contact the export desk. The website is intended for business buyers and commercial sourcing enquiries.

Information we collect

• Contact and business information: contact name, work email, and any company name, country or region, website, or WhatsApp number you choose to provide.
• Inquiry information: request type, product category, SKU or products of interest, packaging route, quantity band, target timing, message, and any brief or image you attach.
• Technical and source information: page URL, referring page, campaign parameters, IP address, submission time, and security signals used to prevent spam and duplicate submissions.
• Site measurement information: Google Analytics may collect session statistics, approximate location, browser and device information, and a pseudonymous client identifier associated with its first-party cookie.

If you contact us through email or WhatsApp, those providers also process the information you send under their own terms and privacy notices.

How we use information

We use the information to respond to your request, identify suitable products or project routes, prepare quote or sample follow-up, coordinate packaging or document review, keep necessary commercial records, protect the site from misuse, and understand how buyers use the website.

Depending on the circumstances and applicable law, this processing may be necessary to take steps at your request, support our legitimate interests in responding to business enquiries and securing the website, meet legal obligations, or rely on your consent where consent is required.

Cookies and analytics

This website uses Google Analytics to measure visits and on-site interactions. Its standard web implementation may use a first-party _ga cookie to distinguish users and sessions and may collect session, approximate location, browser, and device information. Our custom inquiry events send sourcing route and product-count context, not your contact name, work email, WhatsApp number, or inquiry message.

You can block or delete cookies in your browser. Google also provides a Google Analytics opt-out browser add-on. Blocking measurement cookies does not prevent you from browsing the site or sending a buying brief.

Who receives information

Inquiry information may be available to authorised KidStar sales and operations staff and to service providers that support website hosting, email delivery, file storage, security, and site measurement. Google receives website measurement data when Analytics is active. We do not sell or rent inquiry information.

Some providers may process information in countries other than your own. Where applicable law requires it, we use the relevant contractual or organisational safeguards for those transfers.

How long we keep information

We retain inquiry information only for as long as reasonably needed to respond, manage a current or potential commercial relationship, maintain required business records, resolve disputes, and protect the website. The exact retention period depends on whether a request becomes an active project and on applicable record-keeping requirements. Analytics information follows the retention settings configured in Google Analytics. Information is deleted or anonymised when it is no longer reasonably needed, subject to legal or operational obligations.

Security

We use reasonable administrative and technical measures to protect information. No website, email service, file transfer, or internet transmission can be guaranteed completely secure, so please avoid sending sensitive personal information that is not needed for a confectionery sourcing request.

Your choices and rights

Depending on where you live, you may ask to access, correct, or delete personal information, restrict or object to certain processing, or withdraw consent where processing depends on consent. These rights may be limited by applicable law or necessary business and legal records. You may also unsubscribe from non-essential marketing messages; responding to a buying brief is a service communication rather than a marketing subscription.

Children

This is a business-to-business sourcing website and is not directed to children. We do not knowingly request personal information from children.

Changes to this notice

We may update this notice when the website, service providers, or legal requirements change. The latest version and update date will remain on this page.

Contact us

For privacy questions or a request concerning your information, email shaw@kidstarcandy.com. Please identify the inquiry or email address involved so we can locate the relevant record.